Privacy Policy

This Privacy Policy explains what information RapVideo AI ("we", "us") collects when you use rapvideo-ai.io (the "Service"), how we use it and the choices you have.

Information we collect

1. Account information. Your email address, name and profile picture when you sign up with email or a third-party login such as Google.
2. Photos and text you submit. The photos you upload, and the topics and lyrics you type, so we can generate your video or lyrics.
3. Generated content. The videos, lyrics and thumbnails the Service creates for you.
4. Purchase information. What you bought and your credit balance. Card details are handled by our payment processors. We never see or store full card numbers.
5. Technical information. IP address, browser and device type, and basic usage logs. We use these to keep the Service running and to prevent abuse, such as fake signups or scripted use of the free tools.
6. Cookies. Cookies that keep you signed in and remember your language, plus analytics cookies if analytics is enabled. See "Cookies" below.

How we use your information

• To generate the videos and lyrics you ask for, and to show you your history.
• To run your account, process purchases and keep track of your credits.
• To send service emails, such as sign-in links, receipts and important notices.
• To prevent fraud and abuse, check content for safety before it is generated, and enforce our Terms of Service and Acceptable Use Policy.
• To understand how the Service is used and improve it.

We do not sell your personal information, and we do not use your photos to train our own AI models.

Service providers

To provide the Service we share data with providers that process it on our behalf:

• Hosting and storage (Cloudflare) for the website, database and your files.
• AI model providers that turn your photos and lyrics into video, and write lyrics from your topic. Only what is needed for the request is sent.
• Payment processors that handle checkout and billing.
• Content-safety screening (Waffo Prompt Sift), which checks the topics and lyrics you submit before anything is generated.
• Email and analytics providers, if enabled, for service emails and usage statistics.
• Login providers such as Google, if you choose to sign in with them.

We may also disclose information when required by law, or to protect the rights, safety or property of our users, the public or us.

Videos you choose to share

Your videos are private by default. If you turn on sharing for a video, it gets a public page that anyone with the link can watch. The page shows the video and a small cover image made from your photo, but not your name, email or lyrics, and we ask search engines not to list it. You can turn sharing off at any time, and the page stops working. Copies other people have already saved, and previews cached by other apps, are outside our control.

How long we keep data

• Your photos, generated videos and account data are kept while your account is active, so you can come back to your work.
• Address data used to rate-limit the free lyrics tool is stored hashed and deleted within about a week.
• Records of content-safety checks (time, a short excerpt of the checked text, the result and a hashed address) are kept for up to 180 days to investigate reports and appeals.
• When you ask us to delete your account, we delete your personal data and files within 30 days, except records we must keep for tax, accounting or legal reasons.

Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal data, and to object to or restrict some processing. Email support@rapvideo-ai.io to make a request. We will respond within 30 days.

Photos of other people

Only upload photos of people who have agreed to it. If someone uploaded a photo of you without permission, email us and we will remove it and any videos made from it.

Children

The Service is not intended for children under 13, and we do not knowingly collect their data. If you believe a child has given us personal data, contact us and we will delete it.

Cookies

We use essential cookies for sign-in, security and language preference. Analytics cookies, if enabled, help us understand which pages are used. You can block or delete cookies in your browser settings, but you may then be signed out.

Security

We use encryption in transit, access controls and encrypted storage for sensitive settings. No online service is completely secure, but we work to protect your information.

International transfers

Our providers may process data in countries other than yours, including the United States. Where required, we rely on appropriate safeguards for these transfers.

Changes to this policy

We may update this policy. We will change the date at the top and, for material changes, tell you through the Service or by email.

Contact

Questions about privacy: support@rapvideo-ai.io.